Support Plans

Keep your website secure, fast, and working smoothly after launch. Maintenance covers technical upkeep — design and visuals are optional add-ons.

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What Maintenance Covers

Maintenance is ongoing technical support for site health — updates, monitoring, small fixes, and keeping everything running the way it should.

  • Routine checks (links, forms, basic functionality)
  • Minor fixes and troubleshooting
  • Performance-conscious updates (keep things fast)
  • Light content edits (time-capped by plan)
  • Priority support options (Pro)

Visual design work (new banners, new hero images, layout redesigns, new sections/features) is not included unless added separately.

Plans & Pricing

Simple options for small businesses — choose technical coverage, then add visuals if you want ongoing refreshes.

Basic Maintenance

$79/mo

For websites that need reliable upkeep and peace of mind.

  • Monthly site check + minor fixes
  • Form + link monitoring
  • Light content updates (small edits, up to ~20 minutes/month)
  • Email support

Best for small business sites that don’t change often.

Start Basic

Pro Maintenance

$149/mo

Faster support, more flexibility, and ongoing performance attention.

  • Everything in Basic
  • Priority response (next business day for most requests)
  • Expanded content updates (up to ~60 minutes/month)
  • Performance monitoring and proactive optimization suggestions

Best for businesses running campaigns, updates, or frequent content.

Start Pro

Ongoing maintenance covers site health, updates, and fixes. New pages or features are quoted separately.

Not sure which plan fits? Use this quick guide:

  • Choose Basic if your site changes rarely and you mainly want uptime, form monitoring, and small edits.
  • Choose Pro if you run seasonal promos, change offers, or want faster turnaround + ongoing performance attention.

Optional Visual Refresh Add-On

Keep your HVAC site looking current with seasonal promos and offer updates. Available with an active maintenance plan.

Visual Refresh (Monthly)

$49/mo (add-on)

1 promotional visual update each month (hero, banner, or coupon graphic).

  • 1 update/month (choose one): seasonal promo hero, maintenance plan offer banner, or new coupon graphic
  • Web-ready sizing + compression (fast load)
  • Delivered web-ready for 1 placement (hero OR banner). Installation on your site is optional and quoted separately.
  • Turnaround: typically 2–3 business days
  • Includes: 1 visual asset + up to 1 revision (per monthly update)
  • Revisions cover tweaks to the same concept (not a full redesign/new direction)

Not included: new pages, layout redesigns, custom features, or multi-section rebuilds.

Visual Refresh (Quarterly)

$129/quarter (add-on)

2–3 seasonal visuals per quarter for AC/heating/maintenance rotations.

  • 2–3 updates/quarter (mix of hero + supporting banners)
  • Seasonal offer planning (AC → Heating → Maintenance)
  • Asset cleanup + optimization (keep the site fast)
  • Delivered web-ready for up to 3 placements. Installation on your site is optional and quoted separately.
  • Turnaround: typically 5–7 business days
  • Includes: up to 3 visual assets/quarter + up to 1 revision each
  • Revisions cover tweaks to the same concept (not a full redesign/new direction)

Not included: full redesign, new service pages, long-form copywriting, or major structural changes.

Add Visual Refresh

Scope & Boundaries

Clear expectations keep projects fast and stress-free.

  • Maintenance covers technical upkeep + small fixes.
  • Visual Refresh covers new/replacement visuals (creative work).
  • New features, major redesigns, new pages, or custom functionality are quoted separately.
  • Time caps: Basic includes up to ~20 min/month. Pro includes up to ~60 min/month. Time includes communication, research, edits, QA, and publishing.
  • Batching: Requests are grouped and handled during business hours (Mon–Sat).
  • Not included: new pages, major layout changes, redesigns, custom features, integrations, or copywriting overhauls (quoted separately).
  • Overage: Work beyond the monthly cap is quoted before starting.
  • Emergency rush: Same-day requests are not guaranteed; rush work is quoted separately.

FAQ

  • What’s the difference between the free audit and paid audit? The free audit is a short, prioritized list of conversion + local visibility fixes (what to do first to get more calls). The paid Technical Performance Audit is a deeper technical breakdown (Core Web Vitals, page weight, render-blocking issues, and specific engineering recommendations).
  • Do I need maintenance? If your site brings you leads or sales, yes — it prevents surprises and keeps things running smoothly.
  • Is Visual Refresh required? No. It’s optional, but it’s the easiest way to keep your site feeling updated over time.
  • How do we start? Send a message with your website link and what you want covered — I’ll recommend the best fit.
  • What problems does maintenance prevent? Things like broken forms, outdated assets, and creeping slowdowns — all of which can cost you leads.
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